Turf Force Customer Comment and Feedback Form

Please take a few moments to complete our product satisfaction survey. Your responses will help us to address any issues that you may have as well as to better target our products and services to meet your needs. Your responses will be kept confidential.

This survey will take approximately 10 minutes to complete.

How did you come to hear about Turf Force?


Please rank the following on a scale of 1-7 (1 = Excellent, 7 = Poor) for when you first made contact with Turf Force.

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Time it took for you call to be answered
Phone greeting
Quality of advice and product information

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If you received a quote, please rate our staff members abilities on the below scale.

ExcellentGoodNeutralFairPoor
The speed in which a sales member arranged a meeting time
The speed in which a quote was provided to you
Quality of advice & product knowledge

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Overall, how satisfied were you with our products and services?

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How satisfied are you with the following characteristics of our products and services?

Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
Quality
Price
Purchase experience
Installation experience
After purchase service (customer service, etc.)

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How important are the following characteristics when purchasing this type of products and services?

Very ImportantImportantNeutralUnimportantVery Unimportant
Quality
Price
Purchase experience
Installation or first use experience
After purchase service (customer service, etc.)
Repeat purchase experience

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Thinking of similar products/services offered by other companies, how would you compare our prices to theirs?

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Would you purchase our products and services again?

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Would you recommend our products and services to colleagues or contacts within your industry?

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What suggestions do you have to improve our products and services?


Did you purchase our turf products and related services for.......

Please enter your postcode below.


What is your gender?

Which category describes your age?

What is your employment status?

Which category best describes your household income?

What is the highest level of education you received?

We highly value all opinions. Please feel free to comment below.