ARTEZ 2009 Business Survey

All information will be kept confidential and used only for statistical purposes. If you have any questions, please call 412-435-0074. Thank you for your participation.

* 1.

What is your company’s name?

Does your company have a website? If yes, what is it?

Yes

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Where is your company headquartered?

In PA

In Other State

In Other Country

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Total Number of Employees at this facility

Permanent Full Time

Permanent Part Time

Temporary

Total

Do you have any positions open right now? If Yes, how many?

Yes

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Do you plan on hiring in the next 12 months? If so, select all positions that you plan on hiring.

a. I do not plan on hiring any positions within the next 12 months

b. Administrative/Clerical

c. Advanced Mfg Workers

d. Agriculture/Farming

e. Assembler/Line Workers

f. CDL Drivers

g. Construction/Contractors

h. Electrical/Electronics

i. Food/Beverage Service

j. General Laborer

k. Graphic Arts/Printing

l. Healthcare Professionals

m. Hospitality Service

n. Machine Operators

o. Machinists

p. Maintenance

q. Manufacturing/Other

r. Materials/Fabricators

s. Mechanics

t. Pro/Info Tech/Programming

u. Professional/Other

v. Professional/Technical

w. Sales/Retail x. Sales/Service

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What job categories do you find the most difficult to fill?

a. None

b. Administrative/Clerical

c. Advanced Mfg Workers

d. Agriculture/Farming

e. Assembler/Line Workers

f. CDL Drivers

g. Construction/Contractors

h. Electrical/Electronics

i. Food/Beverage Service

j. General Laborer

k. Graphic Arts/Printing

l. Healthcare Professionals

m. Hospitality Service

n. Machine Operators

o. Machinists

p. Maintenance

q. Manufacturing/Other

r. Materials/Fabricators

s. Mechanics

t. Pro/Info Tech/Programming

u. Professional/Other

v. Professional/Technical

w. Sales/Retail

x. Sales/Service

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What job categories do you find most difficult to retain?

a. None

b. Administrative/Clerical

c. Advanced Mfg Workers

d. Agriculture/Farming

e. Assembler/Line Workers

f. CDL Drivers

g. Construction/Contractors

h. Electrical/Electronics

i. Food/Beverage Service

j. General Laborer

k. Graphic Arts/Printing

l. Healthcare Professionals

m. Hospitality Service

n. Machine Operators

o. Machinists

p. Maintenance

q. Manufacturing/Other

r. Materials/Fabricators

s. Mechanics

t. Pro/Info Tech/Programming

u. Professional/Other

v. Professional/Technical

w. Sales/Retail

x. Sales/Service

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What are the educational requirements for the majority of the entry level workers within your facility?

a. Experience in the field

b. High School or Equivalent

c. Post High School (College)

d. Post High School (Technical School)

e. Previous Work Experience in Related Field

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10.

What products or services does your company provide?

11.

What percent of your sales involves green/energy efficient products/services?

a. 0%-10%

b. 11%-25%

c. 26%-33%

d. 33%-50%

e. >50%

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12.

In the last 3 years, how many jobs has your company created?

13.

In the last 3 years, approximately what investment (in dollars) has your company made in equipment and/or property improvements?

14.

Is your company foreign-owned by 51% or more?

Yes

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15.

Is this a minority-owned company? If yes are you certified as a minority-owned business?

Yes

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16.

Is this a woman-owned company? If Yes, are you certified as a WBE?

Yes

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17.

What are your gross annual sales?

a. Confidential

b.<$250,000

c. $250,000-$500,000

d. $500,000-$999,999

e. $1,000,000-$5,000,000

f. $5,000,001-$10,000,000

g. $10,000,001- $15,000,000

h. >$15,000,001

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18.

What is your projected sales growth over the next 12 months?

a. Major Growth (+10% or greater)

b. Minor Growth (+9% or less)

c. Status Quo/No Growth

d. Minor Decline (-9% or less)

e. Major Decline (-10% or greater)

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19.

If you currently sell your products/services internationally, how many countries did you sell to in the past 12 months?

a. 1-5

b. 6-10

c. >10

d. N/A

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20.

If you sell your products/services internationally, do you use DCED’s export promotion programs? If so, select all that apply.

a. I do not use DCED's export promotion programs

b. Regional Export Network

c. Virtual Trade Advisor

d. Pennsylvania Trade Representatives

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21.

What production challenges are you facing?

a. None

b. Business Plan Management

c. Computers/Information Technology

d. Design/Engineering

e. HR/Organizational Development

f. Inventory Control

g. Lead Times

h. Quality/ISO

i. Scrap/Rework

j. Set-up Time

k. Shop Floor Control

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22.

What forms of electronic commerce do you use to conduct business? If so, select all that apply.

a. Email

b. Market through web pages

c. Online banking/e-payments

d. Online forward auctions (e.g. E-Bay)

e. Purchasing through the Internet

f. Requests for Quotes

g. Transactional based selling

i. None

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23.

What challenges are you facing with your current site?

a. None

b. Building Improvements

c. Environmental Problems

d. Infrastructure Problems

e. New Site Needed

f. On-site Expansion

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24.

Do you lease or own your building?

Own

Lease

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25.

What is the most significant challenge(s) facing your business? Select all that apply.

a. None

b. Competition

c. Cost Containment

d. Cost of Alternative/Green Energy

e. Cost of Electricity

f. Cost of Fuel

g. Cost of Health Care

h. Cost of Natural Gas

i. Economy

j. Environmental Regulations

k. Facility Issues

l. Globalization

m. Managing Growth

n. Marketing

o. Roads

p. Sales

q. Taxes

r. Utilities

s. Water

t. Workforce

u. Working Capital

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26.

What are the advantages of operating your business in Pennsylvania (select all that apply)?

a. Access to raw materials

b. Cost of doing business

c. Location

d. Proximity to Markets

e. Workforce/work ethic

f. Other

g. No opinion

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27.

What are the disadvantages of operating your business in Pennsylvania (select all that apply)?

a. Access to Skilled Labor

b. Competition

c. Environmental Regulations

d. Taxes

e. Worker Compensation Rates

f. None

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