Happy Computers Customer Survey

Thank you for taking the time to complete our survey. We understand how important it is to receive feedback from our customers to help improve our business. Your opinion is very important to us, and we hope you will help us make Happy Computers the top company in Customer Satisfaction.

* 1.

Were you overall satisfied with the work completed on your PC or laptop? 

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* 2.

How would you respond to the following statement:

"It was easy to get in contact with someone in the office, and they handled the scheduling of my appointment/carry-in appropriately and to my satisfaction"

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* 3.

Do you think your technician had the knowledge capable of handling your situation?

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* 4.

Did your technician use his time well while working on your PC or laptop?

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* 5.

How satisfied are you with the final price and charges of your previous service call?

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* 6.

How likely are you to use Happy Computers again, or to recommend us to friends and neighbors?

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* 7.

What suggestions would you have to help Happy Computers benefit its customers better? 


* 8.

What was the top reason you hired Happy Computers over the other computer service companies?

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Other