Terms and Conditions

Warranty disclaimer

KwikSurveys is a free service that is provided as is, with no guarantee or warranty. The software has been duly designed, built and tested to be as free from error as is reasonable by the author. The limited warranty is set forth herein:
KwikSurveys is provided "as is." to the maximum extent permitted by applicable law; the author disclaims all warranties, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and noninfringement with respect to the software and the accompanying documentation. You assume responsibility for selecting the software to achieve your intended results, and for the installation of, use of, and results obtained from KwikSurveys. Without limiting the foregoing provisions, the author makes no warranty that the software will be error-free or free from interruptions or other failures or that the software will meet your requirements. Some locales and jurisdictions do not allow limitations on implied warranties, so the above limitation may not apply to you.
The foregoing provisions shall be enforceable to the maximum extent permitted by applicable law.

Limitation of liability

Under no circumstances and under no legal theory, whether in tort, contract, or otherwise, shall the author be liable to you or to any other person for any indirect, special, incidental, or consequential damages of any character including, without limitation, damages for loss of goodwill, work stoppage, computer failure or malfunction, or for any and all other damages or losses. In no event will the author be liable for any damages in excess of the list price the author charges for a license to the software, even if the author shall have been advised of the possibility of such damages. This limitation of liability shall not apply to liability for death or personal injury to the extent that applicable law prohibits such limitation. Furthermore, some states and jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so this limitation and exclusion may not apply to you. All refunds or part refunds will at the discretion of the company management.

Force Majeure

We shall not be held liable for any delay or failure in performance of any part of this Agreement from any cause beyond our control and without our fault or negligence, such as acts of God, acts of civil or military authority, then current laws and regulations and changes thereto, embargoes, epidemics, war, terrorist acts, riots, insurrections, fires, explosions, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, other major environmental disturbances, unusually severe weather conditions, acts of hackers and other illegal activities of third parties, inability to secure products or services of other persons or transportation facilities, or acts or omissions of transportation or telecommunications common carriers or overloading or slow downs over the internet or any third party internet service providers.

Privacy

Your personal data is kept on secure servers.
No credit card details are stored by us, all payments are processed by PayPal Inc.
Information that is gathered from visitors in common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor's email and a username will be stored on the server. The information is used the information is used to enhance the visitors experience when using the website to display personalised content and possibly advertising. Data and email addresses will not be sold, rented, leased or disclosed to 3rd parties. Email may be sent to inform you of news of our services or offers by us.
Visitor options if you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website they may be used to track your return visits to the website.
3rd party advertising companies may also use cookies for tracking purposes.
Google as a third party vendor uses cookies to serve ads. Googles use of the dart cookie enables it to serve ads to visitors based on their visit to sites they visit on the internet. Website visitors may opt out of the use of the dart cookie by visiting the Google ad and content network privacy policy.

Complaints

We want to make sure that the services we provide are of the highest quality, however we appreciate that things can sometimes go wrong which make the service you receive from us unsatisfactory. If this happens to you, we would like to hear about it. we welcome your complaints as they not only help us identify when a service has not been provided satisfactorily; complaints provide a reality check as to whether we provide the same, high level service to everyone. In other words, your complaints can help us continually improve the services we provide to all. Complaints can be made by using the contact link.

Email, SPAM and Misuse

Your use of KwikSurveys is subject to the following policy. If you are found to be in violation this policies at any time, as determined by KwikSurveys in its sole discretion, we may warn you, or suspend or terminate your account without notice.

Email Requirements:

KwikSurveys has a zero-tolerance spam policy. This means that all email recipients must have opted in to, or otherwise validly consented to, receiving communications from you, the sender. Subscriber accounts may be terminated for sending unsolicited email messages. Email messages sent in connection with a survey must contain an "unsubscribe" link that allows subscribers to remove themselves from your email messages. You acknowledge and agree that you will not hide, disable, or remove or attempt to hide, disable, or remove the opt-out link from the email invitation. You will actively manage and process unsubscribe requests received by you directly within ten days of submission, and update your email lists and address books to reflect the unsubscribe requests. You are responsible for ensuring that the email messages you send in connection with your surveys do not generate a number of spam complaints in excess of industry standards.

Email Restrictions

  • You are only allowed to send emails to lists of people that gave you permission to email them. If you don't have proof that each recipient on your list opted in for your emails, don't import them.
  • We prohibit the use of harvested mailing lists and will terminate accounts found using them. We keep copies of mailing lists to check imported email addresses against.
  • We prohibit the use of third-party, purchased, or rented mailing lists unless you are able to provide proof that individuals on the list have opted-in to receiving emails of the type you will be sending them.
  • You must not send unsolicited mail to newsgroups, message boards, distribution lists, or email addresses.
  • You must not utilize a survey to send any commercial electronic mail messages (as defined in the CAN-SPAM Act of 2003) to any recipient who has opted out, unsubscribed, or otherwise objected to receiving such messages from you or another party on whose behalf you may be commissioned. If you intend on sending commercial emails, you should familiarize yourself with the CAN-SPAM Act, which outlines requirements under United States law for sending out such emails, and any other applicable anti-spam laws.
  • You must not use KwikSurveys to send emails with deceptive subject lines or false or misleading header information.

Misuse

You may not use KwikSurveys for Phishing or otherwise stealing users details. You may not promote or advertise pornography, hacking or pharmacy services and products.
You may not misuse KwikSurveys in other such ways as to deliberately break the service or other users accounts.

By signing up, you agree to all terms and conditions. Our service is free and full featured; everything you need to create surveys, forms and polls.


Survey & quiz builder - free

  • Unlimited questions
  • Unlimited responses
  • Full results export
  • Powerful report builder
  • SSL encryption

Kwik Polls (inc. video polls) - free

  • Standard & YouTube polls
  • Embed or share
  • Totally customizable
  • Full country and referrer analytics
  • SSL encryption

Enterprise features - optional

  • 99.9% SLA
  • Email invitations
  • Group and team support
  • Survey and quiz result comparison
  • SSL encryption

KwikSurveys is a free to use online survey builder, which has been specifically designed so that it is quick and easy to use for people of all experience levels.

No compromise on customer support? That is why we offer you a chance to upgrade to premium support. Since Kwik Surveys was founded in 2008 it has rapidly expanded ever since to attract many international clients.